#Best in office chat full#

I regard the customer as being the sole purpose of any business thus, the customer must always be held in high esteem my clients on Upwork and their customers are my customers hence, you and your customers will certainly be held in high esteem. Reliability is a major factor to be considered when hiring a remote based worker in an effort to further boost my reliability I have acquired apparatus that affords me up to 24 hours of backup power, thus I have absolutely no issues with power outages. My expertise in the aforementioned métiers via BPO is enhanced by my avid interest in technology, training in ICT engineering, general computer skills and my attitude of wanting to ensure that my client’s ROI is positively impacted in a very significant manner by my work. Clients I have worked for include Asus,, Brightsourced, MM4 an Xchanging Company, Sirius XM and Sprint while working for MM4 an Xchanging Company I attended to/managed several procurement projects valued at up to circa $2.5 million on behalf of several of their clients including but not limited to Walmart, Asda, Federal Mogul, Closure Systems International, Dayco, Brambles, Kudu and Wilko.

In addition to and/or in combination with my customer service experiences, I have worked in project management, chargeback management, and team management roles I am proficient in the use of popular project management web and desktop applications such as Trello, Google Calendar, and Basecamp, I am also very skilled at using Zendesk, Google Sheets, Microsoft Excel and Microsoft Word. I am a tech savvy customer service representative with over seven years of experience working in B2B, B2C, B2E, technical support and SaaS support via phone, e-mail, chat and tickets for remote, onsite, small, medium and/or large clients in industries such as blockchain technology (cryptocurrency), digital marketing, eCommerce, social media, procurement, supply chain management, recruitment, real estate, entertainment and computer hardware. Strong communication in desired language.Live chat operator job requirements and qualificationsīe sure to include any requirements and qualifications you’re looking for in live chat operators. Walk customers through product and payment issues via live chat.Log technical issues by filing a Jira ticket.Remain on standby to answer customer questions via live chat for duration of hourly shift.Here are some examples of live chat operator job responsibilities: Budget: Set a budget and note your preference for hourly rates vs.Background: If you prefer experience with certain industries, software, or languages, mention this here.Project length: Your job post should indicate whether this is a smaller or larger project.Scope of work: From responding to inquiries on live chat to logging customer issues for tech support, list all the deliverables you’ll need.Need a tech support agent experienced with IT/troubleshooting over live chatĪn effective live chat operator job post should include:.Seeking a customer support agent to answer questions via email and live chat.Need a live chat operator for my ecommerce site.Here are some sample live chat operator job post titles:

The idea is to target the keywords that your ideal candidate is likely to type into a job search bar to find your project.

#Best in office chat full#

Although you don’t need a full job description as you would when hiring an employee, aim to provide enough detail for a contractor to know if they’re the right fit for the project.Ĭreate a simple title that describes exactly what you’re looking for. Your job post is your chance to describe your project scope, budget, and talent needs.